Terms of Service

Business Information

Company: BIG BROWN LLC

Website: bigbrownstore.com

Address: 17033 CLEARLAKE AVENUE BRADENTON, FL 34202 USA

Support Email: [email protected]

1. Online Store Terms

• You must be of legal age or have parental consent to use this site
• You may not use our services for unlawful purposes
• Transmission of malware or harmful code is strictly prohibited
• Violation of these terms may result in termination of access

2. General Conditions

• We reserve the right to refuse service at any time
• Non-sensitive data may be transmitted over networks
• Payment data is always encrypted
• Content may not be copied or resold without permission

3. Information Accuracy

We do not guarantee that all content is accurate, complete, or current. Information is provided for general purposes and may be updated without notice.

4. Pricing & Service Modifications

• Prices may change without notice
• Services may be modified or discontinued at any time
• We are not liable for such changes

5. Products & Services

• Products may be limited in quantity
• Colors may vary depending on display
• We may limit sales by region or user
• We do not guarantee all expectations will be met

6. Billing & Account Information

We may cancel orders if incorrect or fraudulent information is detected. You agree to provide accurate and up-to-date purchase information.

7. Third-Party Services

We may provide access to third-party tools or links without control or responsibility for their content or functionality.

8. User Submissions

Any feedback or submissions may be used by us without restriction. You agree not to submit unlawful or harmful content.

9. Personal Information

Your personal data is handled in accordance with our Privacy Policy and Cookie Policy.

10. Liability Disclaimer

Services are provided “as is” without warranties. We are not liable for damages resulting from use of our website.

11. Indemnification

You agree to indemnify BIG BROWN LLC from any claims resulting from your violation of these Terms.

12. Termination

We may terminate your access if you violate these Terms.

13. Governing Law

These Terms are governed by the laws of the United States.

14. Returns & Refund Summary

• Return window: 30 days from delivery
• Applies to defective and non-defective items
• Free return shipping for approved returns
• No restocking fees
• Refunds issued within 7–10 business days

For full details, please refer to our Return & Refund Policy.

15. Order Cancellation

• Orders can be canceled within 12 hours
• Free cancellation within early request window
• Late cancellations may incur a 5% processing fee
• Orders in processing cannot be modified